IMPORTANT!!

We are keeping a close eye on the "Heartbleed" bug you may have heard about. The vendor we use for Online Banking has completed a preliminary assessment and has not discovered any vulnerability. We will be sure to keep you updated should anything to the contrary be discovered. Rest assured that we are doing everything we can to help ensure that your information is safe.

It is always a good practice to use unique passwords for all of the online services you access. If your GCF Online Banking password has also been used with a different service, we do recommend that you change your Online Banking password at this time.





If you currently utilize GCF’s online banking EXPRESS TRANSFER function to make your loan payments, this service will be temporarily unavailable from April 25, 2014 through June 9, 2014. As an alternative to this temporary inconvenience, you can do one of the following:

  • Contact 1-877-589-6600 ext. 320 or 368 between the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday, to manually complete the transaction.
  • Mail a check to Investors Bank, 101 Wood Avenue South, Iselin, NJ 08830.
  • Sign up for GCF’s online bill payment system and set up a monthly payment to be sent to Investors Bank.


Fast Access




GCF Bank is now part of the Investors Bank family!

Tuesday, April 2, 2013

Edition #706


Today's Highlights:

Past issues of GCFlash:

March 26, 2013 Edition #705

March 19, 2013 Edition #704

March 12, 2013 Edition #703

March 5, 2013 Edition #702


Weekly Spotlight:

Naturally, we think popmoney® is the best person-to-person payment system available. But don't take our word for it. Read what the experts think.


Our Current Rates:

For a listing of our current deposit and loan rates, click here.

Today's National Market Rates
April 2, 2013 6 Mo Ago
10/01/12
1 Yr Ago
04/02/12
5 Yrs Ago
04/01/08
Dow Jones Industrial Average
(Up 1,274.65 or 9.52% since 12/31/12)
14,662.01 (+0.61%) 13,515.11 13,264.49 12,654.36
S&P 500
(Up 144.06 or 10.10% since 12/31/12)
1,570.25 (+0.52%) 1,444.49 1,419.04 1,370.18
NASDAQ
(Up 235.35 or 7.79% since 12/31/12)
3,254.86 (+0.48%) 3,113.53 3,119.70 2,362.75
10 Year Treasury Bond Yield 1.86% 1.62% 2.19% 3.55%
British Sterling 1.5102 1.6162 1.6010 1.9897
Euro 1.2815 1.2854 1.3339 1.5799

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1st Flash

Does It Fit?

The season is in full swing.

Spring time is nirvana for sports fans with the NCAA basketball championship reaching its conclusion; hopes for a new baseball season; playoff frenzies in the NBA and NHL; auto racing in high gear and NFL draft right around the corner.

Yet none of these are the seasons I'm referring to. I'm talking about the other frenzy on college campuses this time of the year. Graduating high school seniors figuring out where they'll spend their next four years.

Finding the right fit can be pretty hard. Particularly for those just approaching adulthood who have never before had to make a decision on this level. It can be frightening and intimidating.

They've likely done their homework by this point. They've honed down potential careers to a few likely prospects and looking for a school that offers a major in their field of choice.

Or they know their skills and want a school to complement them, knowing it could open a path they hadn't considered.

They know if they want to attend a large university, or if they prefer a smaller, private atmosphere. Big city, suburban, rural or exotic location. Whether they're drawn to a spiritual environment or party atmosphere.

Do they offer sports, clubs and special programs of interests similar to your own? Do you meet their qualifications?

No matter how much you try to learn in advance, your first step on a campus tour is usually enough to realize they don't always resemble the brochure or web site photos. These are sales tools. Period.

While that scenic spot may actually be on campus, chances are that a bit of prep work was performed before the photographer showed up. Shrubbery was trimmed, new flowers planted, fresh paint job and such.

The best rated school is not necessarily the right one if it isn't a proper fit. So how do you go about finding it?

Key factors may give you a clue about your chance for success at any school.

What is their graduation rate? Does it differ by race and gender? Are there alternative schools you may not be aware of that are better suited to helping you reach your goals?

Who will your fellow students be? What kind of background does the school attract? Things like socioeconomic status, cultural differences and language barriers can hinder your ability to feel comfortable in your new setting.

Who will teach the courses? One of our daughter's requirements during her search was that she wanted to learn from the people that wrote the books, not those who read them. Granted, even those who wrote the books had to learn from others. The point is that it's important to know the school hires qualified educators.

Fortunately, the Internet is flowing with resources to help guide you through this monumental challenge. One of the best sites I came across in researching this article is CollegeResults.org. Search their database to find a college by location, type or size. Compare it to find similar schools you may not otherwise consider. Their Advanced Search reveals college and student characteristics, admissions and cost, and their students' success rates.

Today's students have more options than ever before. They're no longer restricted by physical locations. Online learning attracts as many recent graduates as it does working people trying to squeeze education into their restricted schedule.

Online courses offer flexibility since class attendance is not required. You can follow the program at your own pace and take tests when it's most suitable for you.

Courses are career-oriented. They're designed for relevant, market-driven topics. Yet there are plenty that offer broad-based curriculum for those still searching for direction.

Online degrees are available on both the undergrad and graduate school level.

Find research tools for both online and physical campus programs in today's Web Highlights below.


On The World Wide Web

Are you looking for an online graduate degree? Start your search at http://graduate-school.phds.org.

How do you find the right college fit? The College Board offers extensive resources on their web site.

Is eLearning right for you? Find tips and resources here.

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2nd Flash

4 Places to Complain

You may not guess this by my easy going, mild-mannered writing style. I'll pause here to give regular readers a few minutes to stop laughing and gain your composure...

Ready to continue? Okay. Here's the truth.

I can get pretty upset over businesses that have sold out on quality and push junk down the consumer's throat. Figuratively, that is. I'm talking products here, not edibles.

My most recent go-around was with Hewlett Packard (HP). I've worked with their products for more decades than I want to admit. Even their low end printers beat the competition hands down.

When my last printer died after years of faithful service, I didn't hesitate in replacing it with the same brand. The model I chose wasn't the cheapest I could find, but it was pretty close. I live in an electronic world and rarely use my printer. Why pay more for a commercial model?

The result was a year-long battle with their "expert tech staff" who could offer no advice further than what I had found on their support site. Each call lasted close to an hour, and ended with my hanging up during an excruciatingly long hold time waiting for their supervisor.

My screaming finally reached the ears of a customer dispute agent in Toronto. This time not so figuratively. I'm guessing he heard me without using a telephone.

An upgraded replacement printer was shipped and I've only spent two months so far trying to get this one to communicate properly. As long as I refresh my home network and enter the wireless password every time I send a job to the printer, it works every time.

Feel familiar? Service and quality in today's disposable society are hard to find. It may be with a different company, but chances are you've encountered a problem that hasn't been resolved. You want to scream loud enough to be heard in Toronto. What can you do?

Fortunately, there's no need to strain your voice to be heard worldwide. The Internet can make sure your message is heard far and wide.

I've published articles on writing effective complaint letters in previous issues of GCFlash. I won't rehash details that you can find here.

Instead, I'll guide you through some good web sites to post complaints that get noticed. Sometimes you can actually get a response, too.

Complaints.com offers consumers a place to share personal, first-hand war stories of problems you have with products and services. Businesses actually do read what's posted about them. This is one site they don't want to appear. It's even a good site to visit before making that purchase to learn about a problem before it becomes yours. It's brought to you by the same folks that operate Volunteer.com, Donate.com, Military.org and hundreds of others.

Consumerist.com is the product of a subsidiary of Consumer Reports. If you're the victim of a bad deal, poor service or faulty product, send them a tip. They'll follow up on it and let the world know. This is another site that companies don't want to appear. Particularly in their "Worst Company in America" faceoff.

Ripoffreport.com gives consumers a place to vent about getting ripped off. Any company getting five or more complaints gets added to their list of Top Ripoff Reports. It's a site for consumers, by consumers. Corporations have opportunity to respond, and many do.

Airlinecomplaints.org collects exactly what its name implies. Commercial air travel has gotten so bad that it's earned its own complaint site! The network was started by a million mile traveler who saw customer service degrade. The idea behind it is that the airlines will give more consideration to the customer who complains publicly. If they don't, a public record remains.

This is the concept behind each of these web sites. Where we once were limited to seeking resolution through inside channels, we now have a global network to assure our problem isn't swept under the corporate carpet. Businesses do not want negative exposure.

I can't report on effectiveness. I haven't yet posted my HP encounter to write from personal experience. I'll always stumble on just one more thing to try first.

Besides, posting online removes the human element. I've grown close to HP's tech support agents over the course of dozens of phone calls. How else would I learn if Nikhil's son made the soccer team? Or if Saloni had a date for the prom?


Tip of the Week

Still waiting for your 2012 Form 1099-INT for interest received from GCF Bank? If your earnings were less than $10, you will not receive one. Forms are not produced for amounts less than $10.


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Quotable

"Florida isn't so much a place where one goes to reinvent oneself, as it is a place where one goes if one no longer wished to be found." - Doug Coupland


Today in History

1513 - Juan Ponce de Leon lands in Florida, claiming it for Spain.


Flash Fact

Juan Ponce de Leon named his discovery "Pascua de Florida," meaning "Feast of Flowers."

Have a comment about something you read in GCFlash? Suggestions for future articles? Drop us an email!

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PURPOSE:

GCFlash is a weekly e-mail sent only to its listed customers and associates free of charge. GCFlash informs customers of special product offerings which may be of interest, current interest rates on both deposit and loan products, selected financial news and other financial tidbits. GCFlash is intended to supplement the more comprehensive information listed on the GCF Web site at http://www.gcfbank.com.

GCFLASH PRIVACY STATEMENT

For a copy of our Privacy Policy, visit www.gcfbank.com/gcflash_privacy.aspx

GCF maintains your e-mail address in a confidential and secure database along with much of your other account information, such as mailing address and telephone number, etc. Before aggregating our e-mailing list each week, we filter out any duplicates. In most cases, this inhibits the unintended e-mailing of multiple copies of GCFlash to a single e-mail address. However, because these account records are kept by both individual and account, there is a chance members of the same household could each receive a copy of GCFlash or any other transmission at the same e- mail address - resulting in multiple copies. For example, a husband and wife that both have accounts with GCF may both receive a copy because the names are different but listed at the same e-mail address. This is similar to the manner in which each individual may share a common telephone number. To handle this situation, GCF recommends you simply delete any extra copies of GCFlash as this will ensure that ALL individuals receive any future promotional mailings, which might only be targeted or offered to specific accountholders meeting certain criteria. GCF has the capability to suppress customer e-mail addresses so they are omitted from our transmission list. If you would rather have a specific household member's e-mail address suppressed in our electronic database, simply send us a reply, as stated below, and indicate the accountholder for which you would like to have e-mail suppressed. Please keep in mind that this suppression will mean that NO future e-mails are sent, including special promotional offers. If you have any questions about this process or need additional information, please contact us at netaccess@gcfbank.com.

If you would like to be removed from this electronic mailing list, click this link to send us an email to unsubscribe. Please note, removing your name from our electronic mailing list means GCF will send NO FUTURE NEWS or SPECIAL OFFERS.


GCF Bank
381 Egg Harbor Road
Sewell, NJ 08080
(856) 589-6600
www.gcfbank.com